Support

Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A pop-up window will open. It comprises exhaustive info about all the actions that you can perform on the given page. Each pop-up menu shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge range of how-to videos clarifying how to work with our Control Panel. They're meant for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you searching for, check out our extensive Frequently Asked Questions section, which comprises questions asked by real customers and offers practical solutions. We periodically "revamp" our Frequently Asked Questions database with new Q&A's in an attempt to encompass all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions database either, you can get in touch with our fantastic team of client support engineers available 24/7 and eager to assist you with any query. Each support ticket you open will be answered within 60 minutes (the average support ticket response time being about twenty minutes), so you will not have to wait a long time to get an answer to your question.